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The handbook contains information for skills training, the qualities of a good listener, and the skills required to communicate effectively with children. It contains exercises that can be done alone and in groups, which will help to develop these skills, and suggestions for workshops and training. There is additional information included in the handbook relevant to communication with children, including child development, human rights, and other topics which can be included in training. The handbook can be used as a reference book. If you need more help with a particular problem, for example, the effect of posttraumatic stress on children, memory, or difficulty in communicating with a child, consult the index and find the section of the handbook for ideas and information.
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